Enterprise Architecture · Salesforce · AI

We forge the platforms that power your business.

Clowder Forge is a Salesforce consulting practice focused on hands-on development, integrations, and improving existing Salesforce environments. 20+ years of hands-on experience. Enterprise architecture leadership. Real results.

Platforms built to last. Systems designed to scale.

Salesforce Architecture

Platform design, data modeling, multi-cloud strategy, and technical governance across Sales, Service, Experience, and Marketing Cloud.

Integration Engineering

API strategy, middleware selection, event-driven patterns, and end-to-end integrations connecting Salesforce to your entire ecosystem.

AI & Automation

AI operations platforms, intelligent agent design, LLM-powered workflows, and automation built on real production constraints.

Enterprise Strategy

Technology roadmaps, build-vs-buy analysis, platform selection, and governance frameworks for growing organizations.

Built by an architect,
not a committee.

Clowder Forge was founded by Josh Cournoyer, an enterprise architect with 20+ years in the Salesforce ecosystem. The focus is simple: help organizations design platforms that actually work — and keep working as they scale.

From architect-track platform design to hands-on AI operations builds, every engagement gets senior thinking from day one. No junior consultants learning on your dime. No 80-slide decks that go nowhere. Just architecture that ships.

Why “Clowder”? It’s the proper term for a group of cats — and a fitting name for a practice built on bringing together a tight, coordinated set of capabilities under one roof. Architecture, integration, AI — working in concert, not in silos.

Salesforce MuleSoft AWS Python Claude AI OpenAI REST / GraphQL Node.js DigitalOcean
20+
Years in Enterprise Tech
ARCH
Architect Track Expertise
16
Salesforce Certifications
AI
Ops & Agent Design

Certified across platform, architect,
and consultant tracks.

16 active Salesforce certifications — backed by real enterprise delivery across fintech, banking, manufacturing, and logistics.

Platform & Development
  • Salesforce Certified Administrator
  • Platform App Builder
  • Platform Developer I
  • Platform Developer II
Architect Track
  • Application Architect
  • System Architect
  • Data Architecture & Management Designer
  • Integration Architecture Designer
  • Development Lifecycle & Deployment Architect
  • Identity & Access Management Architect
  • Sharing & Visibility Architect
Consultant & Industry
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Experience Cloud Consultant
  • OmniStudio Consultant
  • OmniStudio Developer

Credentials can be verified through Salesforce Trailhead.

From raw requirements to running systems.

01 — Discover

Understand the landscape

We map your current architecture, identify constraints, and define what success looks like before writing a single line of config.

02 — Design

Architect the solution

Platform blueprints, data models, integration patterns, and governance frameworks — designed for where you're headed, not just where you are.

03 — Deliver

Build and ship

Hands-on implementation, configuration, testing, and knowledge transfer. You get a working system and a team that knows how to run it.

Problems solved. Systems shipped.

Fintech · Payments Greenfield Architecture

Greenfield Fintech Platform — Sole Salesforce Architect

I spent two years as the sole Salesforce architect and developer at a fintech payments company. Working in close partnership with the CTO, I owned the Salesforce architecture while he led the business domain — together we built the entire platform from scratch with no team, no inherited foundation, and no handoffs.

  • Custom payment processing data model — merchants, pricing tiers, financial profiles, and equipment lifecycle designed from scratch for a regulated fintech environment
  • ISO residuals architecture — designed the Salesforce-side data model for ISO Offices, ISO Contacts, and residual templates, serving as the source of record for an Azure-backed residuals calculation system and a custom ISO portal
  • Metadata-driven validation engine enforcing underwriting and compliance rules across Opportunities, Contracts, and financial profiles
  • DocuSign classification framework auto-routing 20+ document types (MPAs, addenda, compliance docs) via Apex + custom metadata
  • 1M+ record migration across 5 source systems — HubSpot, IRIS CRM, a legacy Canadian Salesforce org, and two homegrown file stores, mapped across Leads, Accounts, Opportunities, Cases, ContentVersions, Pricing, Financial Profiles, Residual Configs, Contracts, OpportunityContactRoles, Notes, Files, and Chatter via custom Python ETL pipelines with retry logic
  • Org consolidation — decommissioned a parallel Canadian Salesforce org by migrating full record history and metadata using the Salesforce Data Migration tool; schema-transformed from a flat Account-centric model into the relational primary org
  • Technical debt remediation — modified Apex classes and Flows for cross-org compatibility throughout the consolidation period
  • 199 Flows rationalized and rebuilt for long-term maintainability
Sales Cloud Service Cloud DocuSign Apex Flow Python ETL MuleSoft REST APIs
E-commerce · Supply Chain AI Operations Platform

AI Operations Platform — OpenClaw

Architected and deployed a custom AI agent platform for a multi-channel e-commerce operation, automating cross-system intelligence across NetSuite ERP, Amazon Seller/Vendor Central, Amazon Ads API, 3PL WMS, and Gmail. Built on a VPS with dual-LLM strategy (Claude primary, GPT-4o-mini fallback) and full agent identity and security framework.

  • Custom AI agent runtime with structured identity, memory, and trusted-user access control
  • End-to-end integration across 5 external systems with no middleware platform dependency
  • Credential isolation, device pairing, and audit-ready security model built from first principles
  • 14-week deployment across 5 phases — $200–320/month all-in infrastructure cost
Claude AI OpenAI NetSuite Amazon APIs Node.js DigitalOcean
Financial Services · Banking Enterprise DevOps

Hub Org CI/CD & Release Management — Truist Financial

Technical Architect for Truist's 6-org Salesforce ecosystem — the most architecturally complex Salesforce environment I've worked in. The central hub org was the integration backbone for all downstream orgs; changes there rippled everywhere, and the legacy constraints meant it couldn't be modernized without risking the entire ecosystem.

  • Owned the hub org deployment pipeline — the critical path for every backend integration across all 6 orgs, coordinated monthly across Apex, unlocked packages, Platform Events, Salesforce Connect, and MuleSoft
  • Built PowerShell emergency deployment scripts aligned with GitLab CI/CD — reduced P1 hotfix turnaround from hours to minutes without introducing configuration drift
  • Built Python utilities to strip extraneous nodes from profile/permission set XML — eliminated merge conflicts and reduced deployment package size for a banking compliance environment
  • Compliance-aligned release process across a regulated post-merger financial institution
GitLab CI/CD Unlocked Packages Platform Events Salesforce Connect MuleSoft PowerShell Python Multi-Org

Engagements delivered across fintech, banking, manufacturing, hospitality, and logistics. Names withheld where confidentiality applies.

Ready to forge something?

Whether you're planning a Salesforce implementation, redesigning your integration layer, or exploring AI operations — reach out. No sales pitch. Just a practical conversation about your platform.

[email protected] Clowder Forge on LinkedIn → Josh Cournoyer on LinkedIn →